Molecular Lock Corporation - Privacy Policy

Last Update: Jan 15, 2010

Jump to section:  Introduction 

This policy describes the ways we collect, store, use and protect your personal information.

Back to top Changes to Privacy Policy 

We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, we will email notices of any changes to this privacy policy to all registered users prior to such a change.

Back to top How we collect information about you 

When you visit the website at www.molecularlock.com, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you register, we collect the following types of information from you:

  • Contact information - your name, email, and phone number.
  • Organization information - the name and type of your organization, your role, and optionally your department and title.

If you make a purchase, we collect the following types of information from you:

  • Site of Use Information - the site at which the products will be used.
  • Shipping Location - the site to which the products will be shipped.
  • Financial information - bank account numbers, or credit card numbers, as appropriate, including the billing address associated with that account.

Before shipping products to you, we may require you to provide additional information we can use to verify your identity or address or manage risk. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

We may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

Back to top How we use cookies 

We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we do not need to ask you for your name and password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. This is the only type of cookie that we use.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so will require that you enter your username and password for every page that requires secure access.

Back to top How we protect and store personal information 

We use a secure server for collecting personal and credit card information. The secure server layer (SSL) encrypts all of the information you enter before it is transmitted by your brower over the internet. When this encrypted data is received by our secure server it is immediately stored in an encrypted form. Access to this encrypted information is only authorized for those employees who require it to fulfill their job responsibilities.

Back to top How we use the personal information we collect 

Our primary purpose in collecting personal information is to process orders and to provide support for our products. We may use your personal information to:

  • process transactions and send notices about your transactions
  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our Terms of Use;
  • send you service update notices and promotional offers based on your communication preferences;

Note that any promotional offers will only come from us, and only if you have specified on the registration page that you wish to be on our “contact list”.

Back to top How we share personal information with other parties 

Molecular Lock Corporation does not sell, trade, or rent your personal information to others and only shares your personal information with third parties as described in this policy.

We may share your personal information with:

  • Service providers under contract who help with parts of our business operations; (distribution channels, fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
  • Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
  • Law enforcement, government officials, or other third parties when:
    • we are compelled to do so by a subpoena, court order or similar legal procedure
    • we need to do so to comply with law
    • we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Use.
  • Other third parties with your consent or direction to do so.
How you can access or change your personal information 

You can review and edit your personal information at any time by logging in to your account and selecting the “Change Registration Information” link.

Back to top Links to external sites 

This website may contain links to the web sites of other organizations. Molecular Lock Corporation is not responsible for the content nor the privacy practices of external websites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Molecular Lock Corporation and these linked web sites, or adoption or approval of the content of such websites. Please check the privacy policies of each site you visit for specific information.

Back to top How you can contact us about privacy questions 

If you have questions or concerns regarding this policy, you should contact us online by logging in to your account and selecting the “Send Message” link.

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